Shipping Policy
All orders are processed and dispatched within 1–3 working days from the date of purchase. You will receive a confirmation email once your order has been dispatched.
Please ensure all delivery details are entered correctly at checkout, including your full address and postcode. Unfortunately, we cannot be held responsible for delivery delays or losses due to incorrect or incomplete information provided by the customer.
All orders are shipped via Royal Mail, with a choice of two tracked delivery options available at checkout.
If you have any questions about your order or need further information, please contact us at:
📧 info@wildnaturecandles.co.uk
UK Mainland Shipping
Our standard shipping rates apply to orders within mainland UK only. Delivery usually takes 2–5 working days from the date of dispatch, depending on the shipping method selected.
We may offer free or discounted shipping promotions from time to time — sign up to our newsletter or follow us on social media to stay up to date.
International Shipping
At this time, we do not offer international shipping as standard via the website.
However, if you're located outside the UK and would like to place an order, please email us at info@wildnaturecandles.co.uk and we will do our best to accommodate your request. Please note that:
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Higher shipping rates will apply
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Delivery times will vary depending on your location
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The buyer is responsible for any customs duties or import taxes
