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Privacy Policy

At Wild Nature Candles, we are committed to safeguarding the privacy of all visitors to our website. This policy explains how we collect, use, and protect your personal information in line with the General Data Protection Regulation (GDPR).

By continuing to use our website, you agree to the terms outlined in this policy. If you do not accept these terms, please stop using the site immediately.

 

Who We Are

Wild Nature Candles
37 Gloucester Street
Wotton-under-Edge, GL12 7DN
Tel: 07534 437083
Email: info@wildnaturecandles.co.uk

 

Your Rights Under GDPR

As a data subject, you have several rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access any personal data we hold about you

  • Correct or update that data

  • Request deletion of your data

  • Withdraw your consent at any time

More detailed information on your rights is available from the Information Commissioner’s Office:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr

 

What Personal Data We Collect

We may collect and process the following types of personal data when you interact with us:

  • Your name

  • Email address

  • Telephone number

  • Postal address

  • Any other information you provide via contact forms, order forms, or newsletter sign-ups

We do not collect data in any other way or use your information without consent.

 

How We Use Your Data

We collect and use your personal data only for the purposes you have provided it for, such as:

  • Fulfilling your orders and communicating with you about your purchases

  • Responding to your enquiries

  • Sending email newsletters if you’ve opted in

We do not share your personal data with any third parties. You can unsubscribe from marketing emails at any time using the link provided, or by contacting us directly.

 

How and Where Your Data Is Stored

Your data is stored securely in the UK, either on our password-protected devices or through our website provider, Wix. Measures we take to protect your data include:

  • Password protection on all devices

  • Secure servers via Wix

  • Controlled access to customer data

  • Secure deletion of data once no longer needed

 

Accessing Your Personal Data

You may request access to the personal data we hold about you at any time. This is called a Subject Access Request and is provided free of charge.

To make a request, please contact us by email or in writing using the contact details above. We will respond within the statutory timeframe (usually 30 days).

 

Third-Party Websites

Our website may contain links to other websites. Please note that we have no control over how third-party sites use your data. We recommend reviewing their privacy policies before submitting any personal information.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our internal practices. Any updates will be posted on this page. Your continued use of the website constitutes acceptance of the revised policy, so we recommend checking back periodically.

 

Contacting Us

If you have any questions about this Privacy Policy, your personal data, or wish to make a request, please contact:

Wild Nature Candles
Email: info@wildnaturecandles.co.uk
Address: 37 Gloucester Street, Wotton-under-Edge, GL12 7DN

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